Returns & Exchanges
We want you to be completely satisfied with your purchase. Our hassle-free returns and exchanges policy makes it easy to find the perfect fit.
30-Day Return Policy
We offer a generous 30-day return window from the date of delivery. All items must be in original condition with tags attached and original packaging.
Days to Return
From delivery date
Money Back
Full refund guarantee
Return Shipping
We cover the cost
How to Return an Item
Step-by-Step Process
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1
Contact Us
Email us at info@theboldvogue.com or call us to initiate your return
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2
Get Return Label
We'll email you a prepaid return shipping label
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3
Package Item
Pack the item in its original packaging with all tags attached
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4
Ship Back
Drop off at any authorized shipping location
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5
Get Refund
Receive your refund within 7-10 business days
Return Requirements
Original Condition
Items must be unworn, unwashed, and in original condition
Original Packaging
Include original box, tags, and all accessories
Within 30 Days
Return must be initiated within 30 days of delivery
Return Authorization
Must have valid return authorization number
Exchange Process
Size Exchanges
- Free size exchanges within 30 days
- Same item, different size only
- Prepaid return shipping included
- New item ships within 2 business days
Style Exchanges
- Exchange for different style/color
- Price difference applies
- Must be same product category
- Subject to availability
Refund Information
Refund Methods
- Visa & Mastercard (7-10 business days)
- Store credit (immediate)
Refund Timeline
Non-Returnable Items
Items We Cannot Accept
- Items worn or used beyond normal try-on
- Items damaged by customer
- Items without original tags
- Custom or personalized items
Special Circumstances
- Final sale items (marked as such)
- Items returned after 30 days
- Items without return authorization
- Items purchased from third-party sellers
Frequently Asked Questions
How long do I have to return an item?
You have 30 days from the delivery date to initiate a return. The item must be in original condition with tags attached.
Is return shipping free?
Yes, we provide prepaid return shipping labels for all returns. There's no cost to you for returning items.
How long does it take to process my refund?
Once we receive your return, it takes 7-10 business days to process your refund for Visa and Mastercard payments. You'll receive an email confirmation when it's processed.
Can I exchange for a different size?
Yes, we offer free size exchanges within 30 days. The new item will be shipped to you at no additional cost.
What if I want to exchange for a different item?
You can exchange for a different item, but price differences will apply. The exchange must be within the same product category.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Need Help with Returns?
Our customer service team is here to help with any return or exchange questions.